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ASKSiD – Frequently Asked Questions

How does ASKSiD work?

ASKSiD is an AI-powered chatbot designed to provide helpful information about stroke recovery for patients and carers. It uses advanced language understanding to answer your questions based on trusted, expert-reviewed resources, such as from the NHS websites. Simply type in your question, and ASKSiD will provide a tailored response to support your needs.

Will my information be shared with others?

No, your information will not be shared with others. ASKSiD respects your privacy and confidentiality. For more details on how we handle your data, please refer to our Privacy Policy.

How accurate is the information given by ASKSiD?

ASKSiD is trained using reliable and trusted resources to provide helpful and accurate information. However, we recommend double-checking some responses, especially if they are critical to your situation. For instance, ASKSiD does not provide medical advice, including guidance on medications. Always consult a healthcare professional for any personalised medical advice.

Will you let my GP or clinician know about the questions I asked?

No, ASKSiD does not share your questions or interactions with your GP or clinician. Your conversations with ASKSiD remain private and secure. If you wish to discuss the information with your GP or clinician, please directly contact them about your concerns.

Can I share the response with my loved ones?

Yes, you’re welcome to share ASKSiD's responses with your loved ones. The information is designed to support both patients and carers, so feel free to pass it along to anyone who may find it helpful.

Can ASKSiD support me with a financial support application (e.g., disability living allowance)?

ASKSiD is designed to provide information and guidance related to stroke recovery and caregiving. While it can share general information about financial support options like disability living allowance, it doesn’t have the ability to assist directly with completing applications or providing personalised financial advice. For detailed guidance, you may want to consult with financial support services in your area.

Does ASKSiD provide information based on my local area?

While it currently offers general guidance and resources on stroke recovery and caregiving, we are working to expand its capabilities to include location-specific information. This will allow ASKSiD to help users connect with local support services and resources in their area. Stay tuned as we continue to enhance ASKSiD to better meet your needs!

Can ASKSiD access my personal medical records?

No, ASKSiD cannot access your personal medical records. Your interactions with ASKSiD are completely private, and it does not store, share, or retrieve personal health information. It’s designed to provide general support and information, not to access or manage your medical data.

Will ASKSiD eventually support languages other than English?

Yes, we’re working on adding support for more languages in the future. This will help more people access ASKSiD and get the information they need. Stay tuned for updates!

What should I do if ASKSiD doesn’t answer my question?

If ASKSiD doesn’t provide the answer you’re looking for, try rephrasing your question to make it clearer or more specific. If you still don’t get the information you need, we recommend consulting other sources, such as contacting your healthcare professionals for further guidance. ASKSiD is here to help, but it’s not a substitute for clinical advice!

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